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Installation Errors

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Resolve common environment and setup problems.

PHP compatibility

Confirm that the PHP used by your web server is 8.3 or newer. Command-line PHP can differ from the hosting domain’s selected version.

php -v
php -m
php artisan wento:doctor

Database connection

Check the database hostname, name, username and password. Confirm the account can create and update tables. Do not post credentials in a public support request.

Document root and permissions

Point the site to the application’s public folder. Check write access to storage and bootstrap/cache, and consult application logs for the actual error.

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